Alabama One Call Center
line decor
line decor


Online Calendar


Alabama 811 is a communication network established to provide a toll free telephone number for excavators, contractors, utility companies and the general public to call as required in Alabama Act 94-487 to request a location to be marked for underground lines. The members who join the Center to receive notice of these future excavations fund the Center.

Membership in the Alabama 811 is obtained by the following:

  • Completion of the Membership Application (click to download in Word file format)
  • Executing two copies of the legal contract utilized by the Center. This requires a certificate of insurance or proof that the prospective member is self-insured for up to the amount outlined in the Insurance Requirements (contracts will be sent after Membership Application is received)
  • Indicating the service area
  • Establishing communications with the Center

Memberships costs are based on the number of locate requests the company receives and communication costs.

The following are the guidelines and options for how Alabama 811 needs the information indicating the service area:
  • Providing shape files of service area or facilities
  • Highlight the location or route of the underground facilities on the map(s) if shapefiles are not available or provide a copy of map data.
  • Alabama 811 will dispatch locate requests for any service area for which notification is wished to be received. After we receive the database information, we will input this information into our computer system and send a map printout for verification. A member receives notification for an excavation site if the site location “conflicts” with their designated service area.

To request a new membership kit or additional information contact Kim Jenkins at 205.731.3200

Alabama 811 ::: 3104 Bates Lane ::: Fultondale, Alabama ::: 35068 ::: Administrative Phone - 205.731.3200 ::: Fax - 205.731.3249 ::: Locate Requests - 800.292.8525 ::: 811 ::: Birmingham Area - 252.4444