Alabama One Call Center
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Online Calendar

Alabama's Underground Damage Prevention Act has been updated with improved damage prevention measures. Here is a copy of the new law signed by Governor Bentley on April 2, 2014.



Visit our Safe Digging Month page for more information and downloads.

CAN YOU DIG IT? Visit daily for the chance to win great prizes and learn more about Call 811!


If you would like to enter your tickets using our new E-Ticket with mapping program or are signing up for E-Ticket for the first time, please use the new link to register. All users signed up after July 1, 2013 will need to use this link or you can bookmark the sign in page after following this link.

New E-Ticket with Mapping


If you are already signed up as an E-Ticket user prior to July 1, 2013 and want to continue to use the older version of E-Ticket temporarily, please use the link below. We encourage you to try the new version -- others have and love it!

E-Ticket Link



New 2013 Annual Summary is completed and posted to the Operation Reports webpage.


Alabama 811 and the Alabama Damage Prevention Alliance will be hosting the
First Annual Damage Prevention Summit
to be held on June 23-25, 2014 at the Embassy Suites in Montgomery.

Register now to save $100!
Visit for more information.



Our Mission
To provide central notification services and public education to prevent damage to underground facilities in Alabama.



Alabama 811 is a non-profit organization established under Alabama Act 94-487. Anyone engaging in excavation activities is required to notify underground facility owners prior to the start of excavation. Alabama 811 helps streamline this process by providing a "one call" service allowing excavators to notify area utility companies quickly and efficiently.

Alabama 811 is funded by it's member utility companies and is a free service to the excavating community.



What's New

«  Look for E- Ticket and GeoRemote Ticket links under Quick Links tab on the left

Check out new damage prevention magazine, AL811.

Legislative Update:

3/14 - Alabama 811 has been working with a group of stakeholders, known as Alabama Damage Prevention Alliance (ADPA), to build a grass roots support of legislative improvements for upcoming sessions. Look for more information here and check out the calendar for meeting dates if you would like to participate. You can find out more about ADPA at their website.


Attention AOC Member Utilities


Would you like to save time and money? Then check out KorWeb Services. What are some advantages of using KorWeb:

* Eliminate unreliable and sometimes costly ticket transmissions
* Provide an automated system to respond to all tickets
* Promote safety and damage prevention
* KorWeb is FREE for members to implement and use!

Would you like more information on KorWeb? Click here for all the details of this exciting partnership and for information on how you can begin saving time and money.

All you need to do is click on the link to request an online demonstration. After the demo, if you are ready to get started, KorTerra will gather the necessary to get you online with this new system.

Attention Excavators

Would you like to spend less time on the phone when placing your locate requests? Then check out our e-ticket and GeoRemote ticket options:


* E-ticket is an abbreviated version of ticket entry.  The information is entered via a web page and placed in queue to be reviewed and mapped by an AOC CSR before being submitted to our member facility owners. This option requires no training.
* GeoRemote is a full web application that allows you to enter your tickets directly into our system. These locate requests are processed immediately and transmitted to our member companies. There is a short training session prior to using the program.

For more information click on the links below:



If you fail to download Active X at the installation step, click here to find sites for free downloads.

Ticket Update Calendar Guide

A calendar of each month (pdf format) giving a general guide of when locate requests are "good thru" and what is the designated date to update the request if work is not complete.


Annual Report

Alabama 811's annual operations report has been completed and is available for download from the Operation Reports.

This report includes information on the historical operations of Alabama 811 over the last three years as well detailed information for previous year's operations.

This is a PDF file format


Gas and Pipeline Education Safety Meetings

The 2014 schedule for the APACT meetings is underway.

Visit our New APACT website!

How 811 Works

Click to see video of 811 process


Click to see what may be below

Damage Information

Reporting Final Report

The most recent DIRT (Damage Information Reporting Tool) Report has been released and is available for download at the Common Ground Alliance web site. This report is a valuable tool to be used to analyze root causes of damages to underground facilities. 

Also, you can help provide data to this reporting process by entering your company's information in the DIRT reporting tool available on this site.  Click on the DIRT icon below to register and begin entering your data.

The data submitted is confidential.


New Best Practices Released

The latest version of the Best Practices is now available. Information on downloading or ordering copies is available
CGA's Website.

The entire book is available to download in PDF form.




Alabama 811 ::: 3104 Bates Lane ::: Fultondale, Alabama ::: 35068 ::: Administrative Phone - 205.731.3200 ::: Fax - 205.731.3249 ::: Locate Requests - 800.292.8525 ::: 811 ::: Birmingham Area - 252.4444