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Click Here to enter Web Portal E-Tickets

If you are new to using our Web Portal E-Ticket you will need to click the above link to register.

How to Use the Web Portal

Want to Print a Copy of Your Locate Request?

Do you need a copy of locate request you have already placed? You can now use our web portal to find a ticket and print a copy for yourself. Click here and have your ticket number ready! Click the FIND TICKET option in the left hand top corner and enter your ticket number. The ticket will pull up on the right hand side of the screen and click the printer icon on the top left corner of the ticket and it will print to your printer!

You can also download our new Mobile App for your smart phone at either the Apple Store or Google Play.


Our Mission
To provide central notification services and public education to prevent damage to underground facilities in Alabama.



Alabama 811 is a non-profit organization established under Alabama Act 94-487. Anyone engaging in excavation activities is required to notify underground facility owners prior to the start of excavation. Alabama 811 helps streamline this process by providing a "one call" service allowing excavators to notify area utility companies quickly and efficiently.

Alabama 811 is funded by it's member utility companies and is a free service to the excavating community.



What's New

Check out new damage prevention magazine, AL811.

Legislative Update:

Alabama's Underground Damage Prevention Act has been updated with improved damage prevention measures. Here is a copy of the new law signed by Governor Bentley on April 2, 2014.

Quick Reference Guide to the changes that become effective
January 1, 2015

A slight change was made to the definition of excavation in HB62 passed in the 2015 Session



Attention AL811 Member Utilities


Would you like to save time and money? Then check out KorWeb Services. What are some advantages of using KorWeb:

* Eliminate unreliable and sometimes costly ticket transmissions
* Provide an automated system to respond to all tickets
* Promote safety and damage prevention
* KorWeb is FREE for members to implement and use!

Would you like more information on KorWeb? Click here for all the details of this exciting partnership and for information on how you can begin saving time and money.

All you need to do is click on the link to request an online demonstration. After the demo, if you are ready to get started, KorTerra will gather the necessary to get you online with this new system.

Attention Excavators

Would you like to spend less time on the phone when placing your locate requests? Then check out our WebPortal ticket option our download our Mobile App at Apple Store or Google Play.


Ticket Update Calendar Guide

A calendar of each month (pdf format) giving a general guide of when locate requests are "good thru" and what is the designated date to update the request if work is not complete.


Annual Report

Alabama 811's annual operations report has been completed and is available for download from the Operation Reports.

This report includes information on the historical operations of Alabama 811 over the last three years as well detailed information for previous year's operations.

This is a PDF file format


Gas and Pipeline Education Safety Meetings

The 2014 schedule for the APACT meetings is underway.

Visit our New APACT website!

How 811 Works

Click to see video of 811 process


Click to see what may be below

Damage Information

Reporting Final Report

The most recent DIRT (Damage Information Reporting Tool) Report has been released and is available for download at the Common Ground Alliance web site. This report is a valuable tool to be used to analyze root causes of damages to underground facilities. 

Also, you can help provide data to this reporting process by entering your company's information in the DIRT reporting tool available on this site.  Click on the DIRT icon below to register and begin entering your data.

The data submitted is confidential.


New Best Practices Released

The latest version of the Best Practices is now available. Information on downloading or ordering copies is available
CGA's Website.

The entire book is available to download in PDF form.




Alabama 811 ::: 3104 Bates Lane ::: Fultondale, Alabama ::: 35068 ::: Administrative Phone - 205.731.3200 ::: Fax - 205.731.3249 ::: Locate Requests - 800.292.8525 ::: 811 ::: Birmingham Area - 252.4444